FAQ

What are the delivery times?

Orders are shipped within 1 to 3 business days. Delivery then takes 5 to 12 business days depending on your location.

How can I track my order?

As soon as your order ships, you'll receive an email with a tracking number. You can also check our Track Order page.

What payment methods do you accept?

We accept all major credit cards as well as the payment methods offered at checkout.

Can I return a product?

Yes, you have 30 days after receiving your order to request a return. See our refund policy for full details.

How can I contact you?

By email at festivohome@gmail.com, or via our Contact page.